Welcome to Zaylo. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
1. Information We Collect
1.1 Information You Provide
- Account Information: When you create an account, we collect your username, email address, and profile information.
- User Content: Posts, comments, videos, photos, and other content you share on the platform.
- AI Chat Messages: Messages you send to our AI nutrition advisors for personalized recommendations.
- Profile Data: Information you add to your profile, including dietary preferences and health goals.
1.2 Automatically Collected Information
- Device Information: Device type, operating system, unique device identifiers.
- Usage Data: App features you use, content you view, and interaction patterns.
- Log Data: IP address, access times, and app performance data.
1.3 Information from Third Parties
- Analytics Services: We use third-party analytics to understand app usage and improve our services.
- Payment Processors: When you make in-app purchases, payment information is processed by Apple's payment system.
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide and maintain our services
- Personalize your experience and deliver relevant content
- Process in-app purchases and manage your coin balance
- Provide AI-powered nutrition advice and recommendations
- Improve our app features and user experience
- Send you notifications about app updates and new features
- Respond to your inquiries and provide customer support
- Detect and prevent fraud, abuse, and security issues
- Comply with legal obligations
3. AI Services and Data Processing
When you interact with our AI nutrition advisors:
- Your messages are processed by third-party AI service providers to generate responses
- We do not provide medical advice or diagnoses through our AI features
- AI responses are for informational and educational purposes only
- You should consult healthcare professionals for medical advice
- Chat history may be stored to improve service quality
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Public Content: Posts, videos, and comments you share publicly are visible to other users
- Service Providers: Third-party companies that help us operate our app (hosting, analytics, AI services)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure data storage and backup procedures
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Data Portability: Request a copy of your data in a portable format
- Opt-Out: Unsubscribe from marketing communications
To exercise these rights, please contact us at support@zaylo.com.
7. Children's Privacy
Zaylo is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
8. In-App Purchases and Coins
- Coin purchases are processed through Apple's In-App Purchase system
- We store your coin balance locally on your device
- Coins are used to access premium features like AI chat services
- Coin transactions are non-refundable except as required by law
- We do not store your payment information
9. Third-Party Services
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. Your continued use of the app after changes constitutes acceptance of the updated policy.
12. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (note: we do not sell personal information).
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: support@zaylo.com
App Name: Zaylo